Category Archives: Media

When Science Started Dying

My latestest letter to the editor of the Wall Street Journal that will not get publised.

Daniel Henninger has a point about the role of science in society and of politics on science but is mistaken about the timing (“Climategate: Science is Dying,” Dec. 3, 2009). Even back in July, before “climategate,” only 84% of Americans said they believed the effect of science on society was “mostly positive,” according to the Pew Research Center for the People and the Press. And the number of Americans who saw solid evidence global warming dropped 20 percentage points over the last two years. Why? Not because of climategate but because of relentless efforts by right-wing politicians and sympathetic editorial page editors, including the Wall Street Journal’s own, to weaken public regard for science when it conflicted with their political goals.

At least since Ronald Reagan declared ketchup a vegetable and asserted that trees cause more pollution than cars, politicians have been trampling on science for their own ends, cheered on by a cynical media elements on the right. The scientific community must hold its own members accountable for maintaining high ethical standards. Politicians and the media should do the same.

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Internet Privacy is Political

The simmering debate about Internet privacy is starting to resemble certain political battles.  Opponents think it stinks and supporters think opponents just don’t understand.

In the health care reform debate opponents of various Democratic proposals reject the  euthanasia, socialism and runaway government spending they say are intrinsic to those proposals. Supporters say the opponents are being disingenuous or just don’t get it. The debate about setting a new energy strategy and tackling climate change are similar in character.

The debate about Internet privacy has interesting parallels. An article in the New York Times today cites a study showing that a significant majority of consumers object to online tracking by advertisers. The head of the Interactive Advertising Bureau, a trade group that favors voluntary, industry-defined privacy guidelines rather than government regulations, responds by citing a history of anti-marketing bias on the part of the study’s author.

The article quotes the lawyer for the the industry’s self-regulation coalition as saying, “The more people understand the practices and how the data is actually being used, that’s when the concerns disappear.” If only people were smarter about this, they would agree with us.

It’s a technocratic viewpoint that can really irritate outsiders with its failure to acknowledge how the average person perceives complex issues. I have technocrat leanings myself but have learned to try to cultivate sympathy for the views of outsiders. If you don’t, you can’t get very far.

The online media and marketing industries have their work cut out for them in educating the public and shaping opinion on this issue. Now they know how policy wonks feel.

Feel free to weigh in with your thoughts on the debate.

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Choosing the Right Dose of Twitter

Social Media Spectrum

Defining Personal Gain: How Traders Are Different

Image representing New York Times as depicted ...
Image via CrunchBase

The New York Times today carried an a article about government moves to impose restrictions on the practice of “flash trading,” in which deep-pocketed and tech-savvy investment firms deploy millions of dollars of computing power to gain what some say is an unfair advantage in the financial markets.

As interesting as this phenomenon is, what really caught my eye is the reporting. According to the article, “All of the traders spoke on the condition of anonymity, because they did not see any personal gain in speaking publicly.”

Except for people seeking to sway public opinion or would-be experts building their brands, why should anyone ever speak to a journalist on the record? Yet so many do.

Mainstream Media is 2.5 Hours Ahead of Blogs, and Why We Don’t Want to Know This

A recent paper by researchers at Cornell and Stanford confirmed what media watchers have observed over the last few years: the blogosphere tends to pick up topics covered in the mainstream media and keep them in circulation. And the reverse is occasionally true: sometimes topics acquire momentum in blogs before becoming important in mainstream media. The publication of the paper was reported today in the New york Times.

As the paper acknowledges, this general description of the interaction between blogs and mainstream media is nothing new. The authors have brought some rigor to the study of this media phenomenon, though, by building analytical tools that can quantify some characteristics of the news cycle. The researchers found, for example, that the usage of a given phrase tends to peak in mainstream online media some 2.5 hours before it peaks in blogs.

It’s a good study, and it’s backed up by some pretty cool tools that the researchers developed to identify common phrases and their variants, like “lipstick on a pig,” that serve as “signatures” for certain stories, and track and timestamp them as they appear across an giant set of online media. They can even identify which media outlets tend to lead the pack in picking up on stories before they become popular elsewhere. (Top two: hotair.com and talkingpointsmemo.com.)

The study even found a simple formula to describe and predict editorial judgement. The researchers found that “news sources imitate each other’s decisions about what to cover, but subject to recency effects penalizing older content.”

Nice. But I have a problem with all of this. First off, I don’t think that news organizations and blogs can harness the insights that flow from such a tool for any sustained benefit. It’s not obvious that publications that lead the news cycle can aggregate a larger audience or generate more advertising revenue than other sites.

Worse, I fear that a fine-grained understanding the news cycle will do more harm than good. Such tools have always been embraced by spinmeisters seeking to influence the news cycle. As these tools get better they become part of an influence arms race in which no one wins. All sides compete to control the news cycle, and achieve little more than the destruction of news, yielding no benefit to the public or the the civic function the news media is intended to serve.

This reminds me of a recent article by Cornell economist Robert H. Frank. Frank challenges the conventional wisdom, flowing from Adam Smith’s notion of the “invisible hand,” that greed and competition end up producing the greatest good for all. On the contrary, competition can be wasteful and destructive, in economic systems and in the natural world. Frank suggests that the natural selection described by Darwin is a better framework for describing economic behavior than the invisible hand.

The central theme of Darwin’s narrative was that competition favors traits and behavior according to how they affect the success of individuals, not species or other groups. As in Smith’s account, traits that enhance individual fitness sometimes promote group interests. For example, a mutation for keener eyesight in hawks benefits not only any individual hawk that bears it, but also makes hawks more likely to prosper as a species.

In other cases, however, traits that help individuals are harmful to larger groups. For instance, a mutation for larger antlers served the reproductive interests of an individual male elk, because it helped him prevail in battles with other males for access to mates. But as this mutation spread, it started an arms race that made life more hazardous for male elk over all. The antlers of male elk can now span five feet or more. And despite their utility in battle, they often become a fatal handicap when predators pursue males into dense woods.

Frank notes that elk would be better off if they could agree to limit the size of their antlers. They can’t. But humans sometimes can come to such agreements, and would be better off if they did. “Individual and group interests are almost always in conflict when rewards to individuals depend on relative performance, as in the antlers arms race,” Frank writes.

So I see advances such as the study by the folks at Cornell and Stanford in a negative light. If only we could just not go there, I think we’d all be better off.

What do you think?

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Why Review Bing?

What’s the point of writing a user review of Bing, Microsoft’s new Internet search engine? It’s free, instantly available to anyone with a Web browser, and user’s own experiences with it are really the only factor determining whether they will use it.

I can see the point of reviewing a product or a Broadway show: it educates consumers so they can decide whether to spend money on the thing or the experience. I can almost even see the point of reviewing one-time concerts the next day, even though it’s too late for consumers to see them: it might spark interest in the artist for the next time. At the high end, also, art criticism can make a profound statement about art, even if that statement doesn’t influence a purchase decision. (Tech criticism, I find, rarely makes profound statements, though.)

Microsoft will spend $100 million promoting Bing. Most consumers will have plenty of opportunity to encounter the brand and enticements to engage with it.

Does today’s a review of Bing in the Wall Street Journal serve any real purpose?

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Uncertainty of Audience and Optional Response: the Appeal of Social Media

Part of what makes participating in social media so fun is the fact that you never know whether you will get a response to what you post. Indeed, you can’t be sure if what you post is ever really read. A Tweet could yield a flurry of responses or silence. A post on Facebook could elicit comments from friends or not. While we expect or hope to be seen and heard, a response from our network or audience is optional and makes the experience that much more gratifying.

The earliest form of human communication, I would speculate as someone who does not

Mastodon
Image via Wikipedia

run the risk of being mistaken for an anthropologist, was real-time, face-to-face and likely to involve a response from whomever was being communicated to: grunting, gesturing, battering with a mastodon thighbone.

Also very early, though, was communication in which no response was expected. One-sided communication was directed at deities, the departed and possibly future generations, exemplified by practices such as shamanism, ancestor worship, temple sacrifice and prayer. Often there was a hope of a response but not an expectation. And who knew if you were being heard?

1896 Telephone, hand cranked magneto on right ...
Image via Wikipedia

More modern forms of communication, such as letters, telegraph, telephone up to e-mail, whether real-time or delayed, carry with them the expectation of a reader and often a response. (As a user of e-mail back in the early days, I remember when e-mails rarely included a salutation, such as “Dear John”; or a closing, like “Best regards, Floyd”; because the sender and recipient were apparent from the message header, and, in the days of closed networks and limited e-mail adoption, the two parties generally knew each other well.  It was the arrival of newbies who drove the adoption of salutations and closings. It was they too who motivated the use of the term “e-mail” over simply  “mail.” Original e-mail users knew what they meant by “mail.” See this humorous early attempt at codifying e-mail etiquette at the company I worked, which was the first to register a .com domain name.)

Adrian Chan, a “social interaction design specialist” calls this diminished expectation of  response the “improbability of communication.”

The improbability of communication, and even the uncertainty of audience, has catalyzed, in social media, an explosion of activity and creativity, as individuals unleash their inner graffit artist, epigrammatist, pundit, evangelist and prophet, while electrifying media companies and marketers to the risks and opportunities of participating in this probabilistic medium.

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What Computer Animation Says About the Artist

At the recent Academy Awards, Wall-E won Best Animated Feature. Wall-E, a

robot, was one of the most charming and vivid characters depicted in any medium–analog, digital, carbon-based or virtual. The creators of Wall-E confronted a classic challenge in computer animation: using images generated largely by computer algorithms to create an expressive character capable of

projecting believable emotions. And they raised the bar even higher by doing so with a protagonist who is essentially featureless and mechanical. Nonetheless, they succeeded brilliantly.

Wall-E’s success reminded me of Ratatouille, last year’s winner of Best Animated Feature.

Ratatouille is about a rat name Remy who discovers that he is an artist–a food artist–and that his destiny is to cook. Remy’s pursuit of this destiny creates great stresses and dangers in his life, provoking disapproval and separation from his

family and friends and hostility from the cooking establishment, which views him as little more than…a rat.

In the end, Remy fulfills his destiny, becomes a great chef and wins the appreciation of the most important food critique in Paris.

The movie was visually beautiful and so sensitively executed that it earned high praise from New York Times film critic A.O. Scott who described it as “a nearly flawless piece of popular art, as well as one of the most persuasive portraits of an artist ever committed to film.” This about something we used to call a “cartoon.”

A rat artist whose medium is food is perhaps as strange as a geek artist whose medium is technology. I suppose a computer animator may feel some kinship with Remy, a memorable portrayal of an artist but also, perhaps, a self-portrait, created by people who once might never have been considered artists in a medium that once might never have been considered art.

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Beyond Behavioral Targeting

I moderated a great panel at OnMedia NYC yesterday. The theme was “Beyond Behavioral Targeting.”

At an earlier panel on the State of Online Advertising Frank Addante of the Rubicon Project cited one of the reasons we are looking “beyond behavioral targeting”: “even the best behavioral networks reach only a sliver” of the desired audience.

On the panel were, Gerry Bavaro from DidIt described the firm’s approach to analyzing consumers’ use of search terms over time to help them understand customer intent at a deeper level. The firm applies linguistic analysis to optimizing media buying and bidding strategies.

Adam Lavelle from iCrossing touted the firms success with search retargeting, in which they help advertisers to targeting dynamic display ads based on a consumer’s keyword queries and subsequent landing page visits. Indeed, at the earlier online advertising panel Jeff Lanctot of Razorfish had said that retargeting is, of all the targeting strategies, “the one that works best.”

Brian O’Kelley, former CTO of ad exchange Right Media (which was purchased by Yahoo!), and now CEO of AppNexus a cloud computing company serving ad technology clients was excited about look-alike targeting, which will increasingly, he said, draw on the huge offline data stores that companies like Axciom and Experian maintain and can mine and integrate with online campaigns to enable advertisers to target consumers with characteristics similar to the profiles of their best customers.

Joe Doran, of Media 6 Degrees, waxed enthusiastic about the power of the social graph as a purchase predictor. The company has found that consumers in your social graph–connected to you via online communications on blogs and comments, for example–are many times more likely to purchase the same products you do than are unconnected consumers. They use this insight to expand clients’ prospecting lists.

Amiad Solomon of Peer 39 uses semantic analysis of Web page contents to allow highly relevant ads to be placed next to appropriate content. No more Air France ads next to an article about “Paris Hilton.”

Day 1 of OnMedia NYC was filled with good content and excitement, and some of the prior panels provided a good backdrop for my panel. For example, in a panel on the state of online advertising, Mike Afergan, CTO of Akamai identified a challenge that targeting solutions must overcome to become widely adopted: they must be simple, scalable and able to fit into the ecosystem around it.

My panelists agreed with this assessment and acknowledged that existing targeting solutions have room for improvement on the scalability and simplicity dimensions. But all new tech-based solutions I am hearing about do acknowledge the need to integrate with an increasingly complex ad technology ecosystem.

At the earlier panel on the state of online advertising, David Moore of 24/7 Real Media had stated that “there will be thousands of ways to filter” audiences or target to them, and that advertisers will need to avail themselves of a variety of approaches.

My panel bought into the vision that in the future there would be an integrated portfolio of approaches that advertisers would mix and match to meet their needs.

One point of view that is striking but that we didn’t have a chance to debate was articulated by Gerry Bavaro of DidIt, who asserted that we are heading to a future where advertisers, relying on rich profile information, will bid–in real time–on the right to serve impressions to individual customers. on the one hand, it seems like where the tactics would end up if it continues along their current trajectory. on the other hand, it recalls the conventional wisdom of 5-8 years ago that one-to-one targeting and personalization were the future. We saw hundreds of millions of dollars spent to develop highly personalizable Web sites, only to see those architectures abandoned because they were too costly to maintain and didn’t deliver enough benefit.

Will this time be different? What do you think?

(Originally posted at AlwaysOn.)

“A Magazine Means Something”

Just back from a great panel discussion featuring David Remnick of The New Yorker, Anna Wintour of Vogue and Graydon Carter of Vanity Fair. Ken Auletta, who writes for The New Yorker, moderated the discussion.

A few things stood out from the discussion. One was Remnick’s comment, when discussing the impact of the Internet on the publishing business: “A magazine means something.” I hear that to mean that a magazine provides a whole experience, from the unique perspective of its lead editor, to the tactile and visual experience it provides. As long as a magazine experience is about more than delivering commodity information, it has something to offer that is distinct from what the Web can deliver.

Graydon Carter put it differently. He said magazines are like restaurants. You can go shopping, prepare your own food, and make your own meal. Or you can go to a restaurant, where all of the choices are made for you by a professional. If people will always go to restaurants, he feels they will always read magazines.

All three of these publications, their editors proudly report, are at all-time highs in circulation.

Carter has another comment in response to “How do you build an audience of 21 year olds?” His answer: “Wait eight years.”

Great to hear from three figures at the top of their game.